"This is clearly a place for those who are self-motivated to change their eating and exercise habits.  There is no pushing and pulling here.  It's about the individual getting up, eating right, exercising, and being true to the experience.  That's why people like it here.  There is no one to blame if you don't participate in the daily schedule.  If you hide and slide your results are predictable!"

- Thomas Hollywood Henderson, Dallas, TX
Weight loss spa guests at Hilton Head Health.
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Frequently Asked Questions

 

For more information about how it might feel to visit our weight loss health spa, please visit the Experience: Tour of H3 section on this website.

What is the recommended length of stay? top

Guests may attend our program for a Day Pass, 3 Day Getaway or Workshop, or 7(+) Day Healthy Lifestyle Program. Each program experience is dependent on the Guest’s individual needs, fitness and health goals. For weight loss, we recommend one to six weeks in our Healthy Lifestyle program. Most of our Guests stay 14 days at our resort health and weight loss spa.  Please call our Program Consultants for help determining the program length that best suits you.

Do I have to begin the program on a certain week or day? top

Check-in for the Healthy Lifestyle program is Sunday at 4:00pm. Check-in for the 3 Day Getaway or Workshop is Wednesday after 3:00pm (extra fee) or Thursday at 1:00pm. Day Pass Guests may check-in at 7:30am on Tuesdays or Thursdays. 
Check-in dates depend on availability. Check-out dates are on Wednesday or Sundays, depending on length of stay.

What do program fees include? top

Fees include everything you need for a great weight loss spa experience. For the 7 Day Healthy Lifestyle program, you get a private bedroom and bath in a shared condo.  Also included are (3)-healthy gourmet meals and snacks daily; a health assessment; 45-minute private session focused on goal setting, meal planning and exercise strategies; access to a wide variety of fitness classes on a daily basis; an array of nutrition classes and cooking demonstrations to choose from; group sessions on stress management motivation and self-discovery; unique and interactive classes focusing on Fitness, Nutrition and S.E.L.F. (Stress, Empowerment, Longevity, and Fulfillment); use of all fitness and recreation facilities. 
For a 3 Day Getaway, you get private room accommodations; (3)-healthy gourmet meals and snacks daily; unlimited participation in all fitness classes and activities daily; group discussions related to time and stress management; group seminars focused on motivation; use of all fitness and recreation facilities; taxes and gratuities. 
A Day Pass includes (3)-healthy gourmet meals and snacks; unlimited participation in all fitness classes; daily featured nutritional classes ranging from cooking demonstrations to sessions on planning healthy meals; daily featured group sessions on stress management, motivation and self discovery; use of all fitness classes and recreation facilities; taxes and gratuities.
Not included, but available for an extra charge, are personal condos, personal consultations with our Registered Dietitian, Executive Chef or Behavioral Counselors, spa treatments, Specialty Weeks and Workshops.
* At Hilton Head Health, we are dedicated in providing each and every Guest the highest level of personal service.  This being said, Hilton Head Health is a no-tipping weight loss retreat.  Everyone at H3 is responsible for the quality of your experience, and that we all work together to give the best experience possible.

Are there any specials or discounts available?  top

Call a Program Consultant, 800.292.2440, for all promotions and discounts.  Also, sign up to receive our e-promo each month. 

When and how do I pay my fee?  top

Dependent on the length of stay, a deposit is required to guarantee a reservation, with the balance due upon arrival.  Change of dates or cancellations must be made at least 7 days prior to scheduled arrival date.  We accept major credit cards, personal checks and cash. There are no credits or refunds for late arrivals or early departures.
Deposit Required: 
Day Pass: Due in full at time of booking
3 Day Getaway or Workshop: $500 due at time of booking
7+ Day Stay: $1000 due at time of booking

Will I need extra money?  top

All stays are all-inclusive.  However, Guests may choose to bring extra money for island recreation (golf, tennis and bike rental), spa services, consultations, shopping, movies and much more.

Do you offer personal and therapeutic spa services?  top

We highly recommend that you nurture body, mind and spirit while at Hilton Head Health.  See the Spa Services page for more information.

Where will I be staying?  top

Guests stay in one, two, or three bedroom condos which may be up to 1.5 miles (.5 to 1.5 miles) from the main building.  Those in private rooms have a private bedroom with a private bath, and share living and laundry areas.  All accommodations are located within the Shipyard Plantation.  Weekly housekeeping services are included.  All H3 weight loss spa buildings are smoke-free.  See the Accommodations and Privacy page in the Tour section of this website for more information.

How can family, friends or business associates contact me while I'm at Hilton Head Health?  top

Please use the following during your stay with us:

Your name
c/o Hilton Head Health
14 Valencia Road
Hilton Head Island, SC 29928

Phone: 843-785-7292
Fax: 843-785-2340

This address is also appropriate for special mail services such as UPS and Federal Express. Personal and business calls should be placed from and received at your cottage.  Your cottage phone number will be available upon check-in.  In addition, phones are available at the main building for personal calls.  All long-distance calls must be made by cellular phone, calling card, credit card or by placing a collect call.  We will be happy to take messages for you should callers not reach you in your cottage.  We will post your messages on the message board in the main building.  Of course, in an emergency, we will locate you as soon as possible.  Guests may take advantage of wireless internet in our main building as well as the Business Center, including computers available for Guest use.

What is the island climate?  top

Hilton Head Island’s moderate temperatures allow for outdoor activity all year.  Temperatures fall in these general ranges:

   Highs  Lows
 Winter  Mid 60’s  Mid 40’s
 Spring  Mid/Upper 70’s  Mid 60’s
 Summer Upper 80’s  Low 70’s
 Fall  Mid/Upper 70’s  Low 60’s

What clothing should I bring?  top

The atmosphere of Hilton Head Island, as well as that of Hilton Head Health, is very informal.  Therefore, we recommend very comfortable, casual clothing.  Shorts and t-shirts are fine for summer months; sweat suits for the cooler months.  Casual attire is also appropriate for our dining room.  Please bring a swimsuit or two for water fitness.  Towels are provided; however, if you have a favorite beach-size towel, feel free to bring it.  Please come prepared for a rainy day or a chilly morning or evening. Well-fitting and comfortable exercise shoes are essential.  Should you wish, we have a shoe-fitting expert available.  Exercise shoes are available for purchase.

What else should I bring?  top

Please bring whatever you think might make your stay with us more comfortable.  Although we have flashlights available for evening walks and umbrellas for rainy days, some guests prefer to bring their own. Items such as expensive jewelry are unnecessary in the casual resort setting of the Island and the facilities (yes, we are a weight loss resort, even though we have a serious program).  We recommend that you leave all such items at home.  However, safe deposit boxes are available at the front desk, free of charge. Many guests enjoy having a favorite book, a writing journal, and a favorite music CD or cassette tape, iPod or Walkman and headphones.  Please don’t forget medications and the refill number.  For your convenience, the Retail Shop carries a variety of sundries, clothing and gift items.

How do I get to Hilton Head Island?  top

By Air:  Hilton Head Island is served by two airports, Savannah International Airport and Hilton Head Island airport.  Any travel agent can assist you with flight reservations. Ground transportation from Savannah Airport: Lowcountry Adventures 800-845-5582 or 843-681-8212 (24 hour advance reservations – ask for “the Hilton Head Health reduced rate” the code is 0325). Taxi service and rental cars are available at both airports.

By Automobile:  From north or south, take I-95 to US 278 (South Carolina Exit 8).  Follow US 278 east for approximately 17 miles until you reach Hilton Head Island.  Continue on US 278  (William Hilton Parkway) for 10 miles.  Turn left at the traffic signal into the Shipyard Plantation gate.  Identify yourself as a guest and follow the signs to Hilton Head Health. (Note: On Hilton Head Island, the Cross Island Parkway offers an alternative to US 278, but requires a toll.) See our separate travel information and map.

Will I need a car while at Hilton Head Health?  top

Although a car is not a necessity, it is a convenience.  Accommodations are up to 1.5 miles from the main building.  Most shopping, movies, and various tourist attractions (including Beaufort, Savannah and Charleston) are only accessible by automobile.  Car rental is available locally at daily or weekly rates.  There is ample local taxi service, but no other form of public transportation.  A car pass for Shipyard Plantation is required.  Simply mention that you are a guest at the security gate to receive a temporary pass.  You will receive a pass for the duration of your stay upon check-in. Hilton Head Health weight loss spa  provides transportation for sponsored group outings and to nearby movie theaters and shopping areas.

Is your program coeducational?  top

Yes.  Both men and women attend our program.  In fact, we encourage couples to come together.

What are the options for companions not enrolled in the program?  top

Housing is provided for in-house guests participating in the Hilton Head Health program.  If a family member or friend, who is not participating in the H3 program, wishes to stay with you in your accommodations, you must stay in a personal condo.  Other options for your guest include staying in a nearby hotel or providing their own accommodations outside of H3.  We welcome them for meals at Hilton Head Health, for an additional charge. 

What happens in a typical day?  top

Each day at Hilton Head Health is full of a wide variety of fitness options, nutritional/cooking activities, and sessions focusing on topics such as stress management, diet, motivation, and self discovery.  See how you can experience your perfect day at Hilton Head Health weight loss spa by visiting A Typical Day.  Also visit our Sample Schedule, where you can see how each class fits to create a week-long experience at Hilton Head Health, fit for you.

Will I have a complete medical exam?  top

No.  Hilton Head Health is not a medical facility and does not have a medical professional on staff.  However, baseline blood tests (including cholesterol and fractions, triglycerides, and fasting glucose) will be provided to all guests staying a minimum of one week.  A comparative test will be done for those staying a minimum of two weeks. Guests attending the 3 Day Getaway have the option for an assessment on Fridays for an extra fee.

Can you help me stop smoking?  top

Yes.  Many Guests receive Smoking Cessation Support during their stay at Hilton Head Health.  We offer an ideal environment for a healthy approach to quitting.  Ask your Consultant, 800.292.2440, for more information about Smoking Cessation Support.  Also, please see our Smoking Policy. 

Will I have one-on-one consultation with staff?  top

Yes. As a part of experience at Hilton Head Health, each Guest will receive a 45-minute Health Habit Review focusing on goal setting, motivation, and individual screening results.  Our Health Staff members are easily accessible and we encourage questions during seminars and group sessions.

What are my fitness options?  top

Our goal is for you to establish a realistic fitness regimen that you will be able to continue at home.  We offer a wide variety of fitness classes and activities for each fitness and ability levels. Those with physical limitations find that our individualized approach meets their needs. Take a look at the Sample Schedule to get see your fitness class options.

Can I get continuing education units for participation in the program?  top

Hilton Head Health is pleased to offer CEUs for many of our programs through the University of South Carolina.  Hilton Head Health offers 6.2 CEUs for its weekly program accomplished at Hilton Head Health for a fee of $50.  Please contact Courtney Bell, Consultant Assistant, at 800.292.2440 at least two weeks prior to your stay to obtain course approval. 

I have high blood pressure and my husband has diabetes.  Is this program safe for us?  top

Yes.  In fact, it’s just what you need!  Our nutrition plan, a low fat, low sodium, high complex carbohydrate, high fiber diet is in keeping with the national medical recommendations for treatment of these conditions.  And the weight loss you will experience will help you keep your symptoms under control.

I have food allergies.  May I still come?  top

Yes.  If your allergies are not too extensive, we can accommodate you.  Please discuss your specific requirements with your Consultant prior to arrival (use our toll free number — 1-800-292-2440).

I am a vegetarian.  Is this program for me?  top

Hilton Head Health weight loss spa provides a vegetarian option for each meal.

Can I use my laptop at Hilton Head Health?  top

Yes, there is wireless access in the main lobby.  There is also a computer available in our Guest Business Center where Guests have 24-hour access.  Accommodations are not guaranteed to have a wireless connection.  We do not have a computer consultant on staff to help Guests troubleshoot their computer settings or connections.

Who is right for Hilton Head Health? top

H3 welcomes all!  Our schedule is designed so that it can be tailored for each Individual.  Whether you're a college student looking to learn how to live a healthy lifestyle on your own, or a full-time professional who needs a change of pace or a retired professional who needs a healthy refresher, we've got a program for you.

What is the minimum age requirement? top

You must be 18 years of age or older to participate in the Hilton Head Health experience.