Program Assistant

Since 1976, Hilton Head Health has been the leader in wellness innovation. By rethinking what healthy means and where it begins, we have helped hundreds of guests achieve and maintain wellness of mind, body, and spirit. Located minutes from the beach, we are one of North America’s leading weight-loss and wellness destinations with over 40 years of providing superior hospitality to people seeking a healthy lifestyle. Are you ready to make a true difference in someone’s life while enjoying a positive work environment! We offer SUPERB perks, Medical benefits, and Paid Time off.

The Program Assistant to the Program Director is a highly visible position who serves as the day-to-day point of contact for program staff. This position requires a great deal of professionalism along with the ability to maintain confidentiality.  He/she is responsible for coordinating the weekly program scheduling for staff within the program department. He/she is also responsible for a variety of administrative tasks in support of the Program Department, and as needed, for other identified departments.  This position requires strong computer skills in Word, Excel, PowerPoint, Adobe and/or other presentation software.  Excellent time management, organizational and communication skills are also required. 

Education/Experience:

1. Minimum 2 years of experience in office administration required.
2. Bachelor’s Degree in Business Administration or similar field preferred.

Competencies

1. Strong communication skills and interact effectively with staff and guests.
2. Strong time management and planning skills.
3. Flexibility to change tasks as priorities change.
4. Excellent organizational skills.
5. Computer skills (Excel, Word, and Adobe).

Essential Job Responsibilities

1. Work alongside Program Director as Day-to-Day point of contact
   • Refer to Program Director with questions outside the scope of current protocols and processes (ie: making exceptions, abnormal changes, unique situations, etc.)
2. Provide professional administrative support to the Program Director.
3. Coordination of weekly fitness/program class schedules
   • Primary user of the master program schedule
   • Communication of time off request due date reminders
   • Substitute list communication
   • Execution of protocols and processes
     • Examples:
       • Inclement weather plan
       • Census based class scheduling
     • Update and post upcoming schedules to website
     • Work alongside Sales & Marketing, and Culinary staff when necessary.
     • Schedule and coordinate meetings, interviews and other similar events as requested.
     • Prepare business correspondence using word processing, spreadsheet and presentation software.
     • Communicate pertinent information to other departmental staff on behalf of Program Director.
     • Coordinate activities with other staff to ensure timely completion of projects.
     • Order and receive office supplies.
     • Monitor and manage specific elements of the program operating budget.
     • Assist the Program Director by adjusting program schedules to meet the needs of guest census.
     • Perform multi-faceted general office support across several departments.
     • Format internal support materials.
     • Adhere to all H3 policies, procedures and goals.