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Travel Information: COVID-19 (Coronavirus) Update

Update: 7/30/2021

The safety of our staff and guests are our highest priority and we will continue to monitor the COVID-19 pandemic. CDC Guidelines have advised our county that masks should worn while indoors. We ask that our guests follow this public safety requirement and wear a mask, with the exception of eating or exercising, while on campus. This aligns with the CDC guidelines for small gatherings with people of more than 2 households. Exceptions to this requirement include: any person who is unable to safely wear a Face Covering due to age, an underlying health condition, or who is unable to remove the Face Covering without the assistance of others, any person eating or consuming food and beverages; and persons receiving medical care or treatment.

While many of our guests and staff self-report that they are fully vaccinated, we do not have a requirement to provide proof of vaccination. To view a sample schedule and our safety protocols, click here

We are committed to adhering to the recommended guidelines from the World Health Organization (WHO) and the Centers for Disease Control (CDC) and other government authorities.

Deposit & Payment Policy
$1000 deposit per person for each week reserved is due at the time of booking. A $500 deposit per person is due at the time of booking for H3 Healthy Getaway. The balance remaining is due at check-in. All fees are payable by cash, check, or credit card. All guests must present a major credit card for incidentals upon arrival which will be charged prior to departure.

Cancellation Policy:
Reservations can be changed or canceled at no charge up to 21 days before your scheduled arrival – deposit is fully refundable. For requests made within 8-20 days of arrival, the deposit, less a processing fee of $500 per week plus any Room Request fees, will be placed on file for use within 12 months. The deposit is forfeited for changes or cancellations made within 7 days of arrival. There is no refund for early departures less than 7 nights. Special Program fees and Room Request fees are non-refundable. H3 Cash is non-transferable and non-refundable. For reservations longer than 7 nights, an early departure fee of $1000 per week will be applied to any additional full weeks that were previously booked.